International Flights: What is included in the price?
Hotel: What is Included in the price?
Car Rental: What is included in the price?
Tours : What is included in the price?
Domestic flights : What is included in the price?
City Excursions: What is included in the price?
Full Day Excursions: What is included in the price?
Transfers: What is included in the price ?
Can i book without a Credit Card?
If you're buying a trip with the support of one of our experts you will be able to pay, when the journey is confirmed, also by bank transfer.
Is it mandatory an Entry Visa for Cuba?
Is it mandatory to have medical Insurance to travel to Cuba, Dominican Republic and Mexico?
For Dominican Republic and Mexico it is absolutely recommended.
Are taxes included in the price for room, car rentals or tours?
Is there any fee for booking through Lovelycaribe.com?
Does Lovelycaribe.com offer discounts for special clients such as hotel club members or airlines special customers?
The service I requested (one or more services) is not available but in "Waiting for confirmation by the supplier". Why have you charged my Credit Card if you have not yet confirmed?
Can I book by using the credit card of another person?
What credit card can I use to pay Lovelycaribe.com?
My credit card data are processed safely?
Can I pay by bank transfer?
We are a group of people and we requested your support for the organization of a trip, everyone would like to pay your own bill. Is it Possible?
The invoice for my purchase does not show the VAT, it is normal?
Can I cancel or change my booking on Lovelycaribe.com?
In case of cancellation of the reservation is required to pay a penalty?
Can I change the booking when I'm traveling?
If I deleted my reservation who refund the cost of the penalty paid?
How soon can we have a reservation confirmed?
Can I search by price?
How do I search for Hotel with specific facilities, such as a swimming pool?
Hotels accept pets?
In Dominican Republic some Hotels accept pets, you can search these hotels using the filters
Where do I find the check-in and check-out of the hotel?
I would like to check out after the time-limit. How can I do?
Can I deposit my luggage at the hotel before check-in or after check-out?
How do I know if the hotel has parking and if I book it?
I will arrive at the hotel before / after the check-in hours indicated. Can I still check-in?
I must have the international driving license to drive in Cuba, Dominican Republic or Mexico?
it is safe to travel with car rentals?
Same for Dominican Republic.
In Mexico we need to pay more attention. in the peninsula of Yucatan and Chiapas it is safe. In the central Mexican area and in northern Mexico it is not considered safe to drive a rented car on your own. We recommend the use of a professional driver
Before starting the journey looks to any warnings in the site of the Ministry of Foreign Affairs of your country. For Italy: http://www.viaggiaresicuri.it
Along the streets there is a good road signs?
In Dominican Republic: on urban roads road signs is decent sometimes not very visible. On extra urban roads signs it is enough to take you to your destination. In the Highways signs is accurate. With the Car hire you can rent a wi-fi repeater and use the road navigation apps.
In Mexico: on urban roads road signs is decent sometimes not very visible. On extra urban roads signs it is enough to take you to your destination. In the Highways signs is accurate. With the Car hire you can rent a wi-fi repeater and use the road navigation apps.
How old is required to rent a car?
In Cuba: 21 years.
In Dominican Republic: 21 years. But from 21 to 24 years you will pay an extra charge.
In Mexico: 21 years. But from 21 to 24 years you will pay an extra charge.
I was fined while driving the rental car. Who do I pay the fine?
I will find easily guarded parking?
Rent a Car offices are open 24H?
Along the roads there gas stations?
In-car use of seat belts are mandatory?
If I do not feel well one of my friends can drive the car I rented?
I'm booking a car hire, pick the car at 10:00AM, and return seven days later at 06:00PM. Why do I have to pay one day more?
Why I cannot book a car for just 2 days?
Why not land transfer will pick at the Bed & Breakfast where living?
The Private Transfer pick-up and drop-off you at any direccions.